Amount of time that needs to pass before a courier delivers the products you have ordered depends on: how much time we need to collect the items you ordered (only if they are not available) and how much time the delivery services need before the package ends up in your hands.
Date of receipt of goods = dispatch date + delivery date
How long do you have to wait for the goods you ordered? It depends on the order specifically. Our experience shows that it should not take longer than a couple of working days (two to five).
The dispatch date depends on the availability of products and the selected method of payment, while the delivery time depends on your chosen method of delivery.
Next to every product, information is displayed on how much time may be needed before we can dispatch it. However, this is approximate, but we make every effort to ensure that what we offer on our pages, corresponds to the current status of our stocks, although it may happen that the actual delivery time is lengthened – we will let you know immediately if this is the case.
Order picking time
This is the amount of time we need before we dispatch the package, after the order is accepted for fulfilment.
In case of payment by transfer, the order is carried out immediately after we receive payment on our bank account.
In case of payment by quick payments or by card, the order is accepted for fulfilment after card authorization or after we receive an information from the quick payment service stating that the transfer was completed.
As for payment by cash on delivery, we ask that you confirm your order by mail or by calling us.
Courier – 24h within the boundaries of Poland. It should take no longer than a couple of days, as far as abroad shipping is concerned.
Amount of time stated above is based on our experience with shipping companies. However, every now and again there may occur a situation which will cause a delay, but isn’t our fault.